The Resilient Communicator: Keeping Your Focus and Emotional Calm in Hard Negotiations
You are in the negotiation, and the room is polite but not soft. Someone challenges your number. Someone ques…
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You are in the negotiation, and the room is polite but not soft. Someone challenges your number. Someone ques…
The crisis is already hard, and then a person makes it harder. Their panic fills the room. Their blame sharpe…
I want to start with an image that I think will be useful for the rest of your life. The image is the gym. No…
You don't trust easily. You don't hand over the benefit of the doubt like it's a free sample at a grocery sto…
You know that moment when you catch yourself saying yes to something you don't actually want to do, just to k…
You know that moment when you're spiraling, and you can't seem to pull yourself out? Your thoughts are racing…
You know that moment when you're in a meeting, and everyone's talking over each other, and you're just sittin…
You know that moment when you're lying in bed, and you can't stop thinking about work? Or when you're trying…
You know that moment when you have a hundred ideas swirling in your head, and you can't seem to focus on any…
Let me start with a fact that I think will be useful for the rest of your life. The decision you made at 3 PM…
I want to start with a confession that I think will save you a lot of wasted time. The defense plan that work…
I want to start with a moment I have watched hundreds of times, and that I think you will recognize. You are…